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I think we'd be a perfect customer for this product, as we're in the consumer HaaS space, and one of the issues I've been made aware of by other HaaS companies
by pedalpete 5y ago
I think we'd be a perfect customer for this product, as we're in the consumer HaaS space, and one of the issues I've been made aware of by other HaaS companies is that they were getting subscriptions which would get the hardware, and then just disappear, resulting in a loss due to theft.
I had been warned that stripe just wasn't set-up for this type of environment, but I think identity could really help.
At the same time I'm VERY concerned that stripe has allowed the API to download the proof of identity. Just like I don't want to be managing customer credit cards, I don't want to manage customer identity documents either, and I don't want to upload my identity to a company that allows the documents to be downloaded.
When I'm buying something on the internet, maybe I trust the company I'm buying from, maybe not but I know if they are using stripe, they never get my credit card number, so at most, they are able to only get away with the value of my purchase.
My identity is another matter! If I trust stripe to manage my identity, that's probably ok. I don't think stripe should blanket allow their customers to download my identity. I get that perhaps some companies have this requirement, and I'd suggest that they need to be able to work with Stripe directly to enable this for them, but for every company that signs up with stripe to be able to download the identity file...it seems like a huge risk not worth taking.