The business should be inventing the problems, because that is (hopefully) driving the revenue that keeps you employed. Usually the business has all kinds of w

The business should be inventing the problems, because that is (hopefully) driving the revenue that keeps you employed. Usually the business has all kinds of wonderful ideas of which some are practical and vetted while others are a distraction. If you are thinking in terms of automation, internal training, and service fulfillment you probably aren't properly aligning solutions to expense reduction. The benefit of writing original software is innovation and IP (even if open source and liberally licensed) that can generate additional revenue for the business. If you current approach is entirely dependent upon tools it will be boxed in to a set of configurations and flexibility is lost. From what I have seen on HN the greatest challenge for most early stage startups is finding product-market fit, which means you need to pivot at a moment's notice. That ability to pivot is far more significant than whether you can have a website up in 2 days versus 2 weeks.