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The phrase "delight the user" has always rubbed me the wrong way. I cannot recall ever being "delighted" by software. Frustrated often, yes. Not frustrating !=
by throwawayboise 5y ago
The phrase "delight the user" has always rubbed me the wrong way. I cannot recall ever being "delighted" by software. Frustrated often, yes. Not frustrating != delightful. Sometimes I have even been impressed, but that's different from delight.
Mostly the phrase "delight the user" is a red flag that the speaker is spouting buzzwords.
- reidjs 5y agoThe only software that has the potential to delight the user are games or gamified software (likes, follows, etc). Everything else is out-of-mind at best.
- augustk 5y agoI absolutely agree. "Delight the user" is superficial sales talk. What you should do as a designer is to put yourself in the user's shoes and solve the problems you will encounter when using the design.