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why? The installer could clearly show a picture that this is how it works? People are not that stupid.

by fock 5y ago

jitix 5y ago
It’s not about stupidity. Infact it’ll be the people who are proficient with computers but don’t work in tech that will find this fishy and lose trust over the software. Installation and management UX is a core part of any software. It’s the same as us programmers driving cars or using kitchen gadgets. If something is out of the ordinary or the UX is difficult, we’ll think it’s fishy and lose a bit of confidence.
jakelazaroff 5y ago
I would much rather use a tool that works similarly to most other tools on my computer, rather one that works totally differently but it’s cool because the installer explains it.
- tacotacotaco 5y ago
  "Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know." https://lawsofux.com/jakobs-law/ https://lawsofux.com/jakobs-law/ Jakob Nielson is a founding member of Nielson Norman Group that has studied UX for decades. https://www.nngroup.com/ https://www.nngroup.com/
  - MattGaiser 5y ago
    Except this is a file system, so to users it shouldn’t be a site at all.
    - tacotacotaco 5y ago
      This applies to all interactions. E.g. "Users spend most of their time _opening_ other _door handles_. This means that users prefer your _door handle_ to work the same way as all the other _door handles_ they already know."
- dragonwriter 5y ago
  This is somewhat sensitive to application posture [0] (sites are, for this purpose, effectively apps, even if they aren’t the kind of site that would be described that way usually.) A site that is effectively a sovereign app has more freedom to defect from general interaction patterns, whereas one that is more of a transient app has less. [0] https://en.m.wikipedia.org/wiki/Application_posture https://en.m.wikipedia.org/wiki/Application_posture
deleted 5y ago
[deleted]

why? The installer could clearly show a picture that this is how it works? People are not that stupid.

by fock 5y ago

why? The installer could clearly show a picture that this is how it works? People are not that stupid.

It’s not about stupidity. Infact it’ll be the people who are proficient with computers but don’t work in tech that will find this fishy and lose trust over the software. Installation and management UX is a core part of any software. It’s the same as us programmers driving cars or using kitchen gadgets. If something is out of the ordinary or the UX is difficult, we’ll think it’s fishy and lose a bit of confidence.

jakelazaroff 5y ago

I would much rather use a tool that works similarly to most other tools on my computer, rather one that works totally differently but it’s cool because the installer explains it.

tacotacotaco 5y ago
"Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know." https://lawsofux.com/jakobs-law/ https://lawsofux.com/jakobs-law/ Jakob Nielson is a founding member of Nielson Norman Group that has studied UX for decades. https://www.nngroup.com/ https://www.nngroup.com/
- MattGaiser 5y ago
  Except this is a file system, so to users it shouldn’t be a site at all.
  - tacotacotaco 5y ago
    This applies to all interactions. E.g. "Users spend most of their time _opening_ other _door handles_. This means that users prefer your _door handle_ to work the same way as all the other _door handles_ they already know."
dragonwriter 5y ago
This is somewhat sensitive to application posture [0] (sites are, for this purpose, effectively apps, even if they aren’t the kind of site that would be described that way usually.) A site that is effectively a sovereign app has more freedom to defect from general interaction patterns, whereas one that is more of a transient app has less. [0] https://en.m.wikipedia.org/wiki/Application_posture https://en.m.wikipedia.org/wiki/Application_posture

deleted 5y ago

[deleted]