If you walk up to the IT desk, they should check your identity. (At least for security-sensitive things like password resets or locked accounts.) Most employee

If you walk up to the IT desk, they should check your identity. (At least for security-sensitive things like password resets or locked accounts.) Most employees have a photo badge, so they could scan that and look up your records in the HR database. If you've lost your badge, they could ask your name and look that up in the HR database, which hopefully has a photo on file.