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I’ve found that management and decision making is much more of a social thing than anything else. Which is probably why your “I told you so”’s feel so worthless
by moksly 5y ago
I’ve found that management and decision making is much more of a social thing than anything else. Which is probably why your “I told you so”’s feel so worthless. I don’t think think quietly making people crash into a wall is the best way to handle it either, but having worked in the same political organisation for a decade I can certainly see why it’s easier to end up in that category.
I prefer to drive into the wall with people instead, working at it together, when that’s what is going to happen despite any concerns I have. Usually when you end up being right, people will listen to you more the next time if you’ve stood there with them.
It also helps a lot when your prediction turns out to be wrong. When RPA became a big thing in the Danish public sector a few years back I was one of the stronger voices against it in most of our national ERFA networks. When we got the clear message from the top that we were going to do this, however, I jumped right in and helped us chose and build what is now the leading RPA setup in any Danish municipality aside from Copenhagen. I still think RPA is really terrible from a technical perspective, but I can also see the merit in how it’s currently saved us around 90 years worth or manual case-work at the price of a few months of developer- and support-time in total. Because I was quick to jump aboard what I still thought was going to be a sinking ship when it was going to sail no matter what I did or thought, people don’t hold how wrong I was against me but instead lovingly tease me or sometimes cheer me up with other times where I’ve been right.
You have to want to do this of course. If your workplace doesn’t have the sort of people you’ll want to drive into a wall with, the your way is probably better than mine.
- ChrisMarshallNY 5y ago> When we got the clear message from the top that we were going to do this, however, I jumped right in and helped us chose and build what is now the leading RPA setup in any Danish municipality aside from Copenhagen. That sounds almost exactly like traditional Japanese consensus. Everyone argues for their opinion during the planning meeting, but once The Big Boss does the "chopping motion" with his (it's always a "he") hand, then everyone is expected to fall in line, and commit to the team effort. They actually despise "I told you so." It's not smart to do that, in a Japanese corporation.
- Siira 5y agoAll dictators despise being hold accountable.
- valand 5y agoThings may be a lot better if there's an official mechanism in an organization for delivering the "I told you so" message, because as hurtful as it might be there are a lot to learn from those kind of people. In the Japanese corporation, japanese culture seems to drive old experienced people's pride high. It's not a wrong or a right thing. It's just the social mechanism, and once we know that we might be able to leverage from it. In the end, the game in every organization is not just about being right or doing the right thing, it's also about power, authority, influence. Back to the great-grand-parent comment, I assume, being a grizzled, scarred old codger, along the way you may have found a method to identify people that thinks like you. If you have, I would appreciate it much if you share about it here!