Absolutely, I love this technique when the ask is clearly more complicated than they realize. I say let's schedule an hour to write out a spec, my calendar is o

Absolutely, I love this technique when the ask is clearly more complicated than they realize. I say let's schedule an hour to write out a spec, my calendar is open. Similar technique is to say yes I can do that but let's do it together on a screen share call and you can guide me through it. It's always a positive outcome -- either they withdraw the request or we collaborate positively together to make it happen and appropriately prioritize.