Any sufficiently advanced incompetence is indistinguishable from malice. (Greys Law.) At this point in the pandemic, people really ought to know better, it's a

Any sufficiently advanced incompetence is indistinguishable from malice. (Greys Law.) At this point in the pandemic, people really ought to know better, it's assumed they are bad actors. knowing that, It's hard to "be kind, be patient, and have a calm, productive discussion."