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The argument I always got while trying to argue against delaying features for large customers was that it causes a training headache. If you have large enough c
by johncessna 5y ago
The argument I always got while trying to argue against delaying features for large customers was that it causes a training headache. If you have large enough customers, redesigning a UI triggers a training initiative for the 100s, if not 1000s of customers that use your software.
- cweagans 5y agoThat's a fair concern. There are other ways to address it though. For instance, release the new UI as a "preview" that users can switch to if they want to. If they hate it or can't understand it, they can switch back. Even better: redesign the UI in smaller parts and roll it out slowly over time.