And I've been to plenty of ER visits in many parts of the country and seen nothing like this (although there have been waits), and seen effective triage, includ

And I've been to plenty of ER visits in many parts of the country and seen nothing like this (although there have been waits), and seen effective triage, including a patient I was with walking in (looking fine) and being admitted in like three minutes flat based on an initial cardiac test. And you got treated quickly also. Perhaps you are in a local minima of bad conditions. Even if what you saw is widespread, it is still no excuse for this kind of stupid response from insurers. It is not even close to justified.