5 ms·

So. After 10 years in business and THOUSANDS of customer requests (I even made one myself, in-person when I met Patrick Colison at a conference) Stripe has intr

by jitbit 5y ago

So. After 10 years in business and THOUSANDS of customer requests (I even made one myself, in-person when I met Patrick Colison at a conference) Stripe has introduced... a calculator. And you still have to do everything yourself - filing the papers and wiring money. Thanks, but no thanks. I'll stick with my current payment provider that handles _everything_. I do admire Stripe and wish I could move some day :(

kmoriarty 5y ago
Thanks for the feedback. We’re working toward an end goal of making tax compliance as simple as clicking a button. In talking with users they called out three big pain points: knowing what the obligations are, knowing what rate/rules to apply and how to calculate tax (e.g. SaaS is taxable at 80% of the base rate of the price in Texas), and then how to file and remit the money once collected. Stripe Tax solves the first two out of the box today, and with TaxJar we’ll be able to bring filing and remittance as a native part of our offering.
- bberenberg 5y ago
  TaxJar won't handle global. SaaS is inherently global. Your own docs point to other providers for EU. Ultimately you need to have a Stripe MoR option.
HatchedLake721 5y ago
What's the other solution? Stripe to become merchant of record like Paddle.com?
- jitbit 5y ago
  Yep, operating as a "reseller" paper-wise. We currently use FastSpring for that
- dbbk 5y ago
  I really hate the Paddle UI but this is the sole reason I'm with them. As a solo entrepreneur the peace of mind is just too good. If Stripe added a Merchant of Record service, as an optional extra, it would be game over and they would win this space.
Existenceblinks 5y ago
All Indie developers or 1-3 person team need is a Merchant of Record, or simply a SaaS app store without index page like Apple Store. I don't even want to have a /billings page. Please also provide full feature customer portal (refund / cancel / pause / coupon / etc.) And I want that store to have only literally "one" page for API documentation. All I want to check on my app is `authorized?(user.subscription)`
fighterpilot 5y ago
Who's your current payment provider?

by jitbit 5y ago

kmoriarty 5y ago

Thanks for the feedback. We’re working toward an end goal of making tax compliance as simple as clicking a button. In talking with users they called out three big pain points: knowing what the obligations are, knowing what rate/rules to apply and how to calculate tax (e.g. SaaS is taxable at 80% of the base rate of the price in Texas), and then how to file and remit the money once collected. Stripe Tax solves the first two out of the box today, and with TaxJar we’ll be able to bring filing and remittance as a native part of our offering.

bberenberg 5y ago
TaxJar won't handle global. SaaS is inherently global. Your own docs point to other providers for EU. Ultimately you need to have a Stripe MoR option.

HatchedLake721 5y ago

What's the other solution? Stripe to become merchant of record like Paddle.com?

jitbit 5y ago
Yep, operating as a "reseller" paper-wise. We currently use FastSpring for that
dbbk 5y ago
I really hate the Paddle UI but this is the sole reason I'm with them. As a solo entrepreneur the peace of mind is just too good. If Stripe added a Merchant of Record service, as an optional extra, it would be game over and they would win this space.

Existenceblinks 5y ago

All Indie developers or 1-3 person team need is a Merchant of Record, or simply a SaaS app store without index page like Apple Store. I don't even want to have a /billings page. Please also provide full feature customer portal (refund / cancel / pause / coupon / etc.) And I want that store to have only literally "one" page for API documentation. All I want to check on my app is `authorized?(user.subscription)`

fighterpilot 5y ago

Who's your current payment provider?