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>Chat can be super useful, but can also create a nasty interruption culture How is does chat creates an interruption culture compared to people literally stand
by licebmi__at__ 5y ago
>Chat can be super useful, but can also create a nasty interruption culture
How is does chat creates an interruption culture compared to people literally standing in your shoulder and directly interrupting you? At least with chat I can decide to ignore the notifications until I’m finished with my current task.
- earleybird 5y agobingo - chat interruptions are more manageable than a literal drive-by
- caturopath 5y agoSending a chat message is a really low bar: people send off chat messages at will, without respect to whether someone looks like they're concentrating, wearing headphones, have the door closed, are in the office, whatever. This is fine so long as chat is regarded as async, but in a culture where people feel compelled to get them in real time, chat becomes super interrupty, even compared to people coming by. If people exercise good judgement on ignoring notifications, it's less rough, though the tooling is really poor for using chat for async tracking, organization, triaging, and replies, even compared to emails or tickets.