Yes, I meant that priorities and metrics changed, not that they intentionally sabotaged one metric in order to "cheat," and directly boost another metric, it ju

Yes, I meant that priorities and metrics changed, not that they intentionally sabotaged one metric in order to "cheat," and directly boost another metric, it just wasn't a priority anymore to optimize for usability. In fact, when you look at it from a market/systems level instead of any individual product or company, it doesn't even need to be one designer or product or company moving A-to-B from "usable" to "moar white space." It could be a totally different company who never optimized for usability who comes in and steals lunch. >there are a lot of parallels with the lack of care for security Absolutely, 100%. Same idea.