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I love how it almost suggests it was a customer's fault. If only they hadn't changed their settings!
by paul_f 5y ago
I love how it almost suggests it was a customer's fault. If only they hadn't changed their settings!
- deleted 5y ago[deleted]
- politelemon 5y agoAn edge case triggered an edge condition at our edge location.
- Frost1x 5y ago"Edge cases" and "conditions" are some of my trigger phrases. Given enough time or users, they are inevitable and passing them off as rare to avoid dealing with them, especially when you're aware of their existence, drives me up the wall. Unless it's an edge use case you're not supporting, don't sell me your cost avoidance on any production systems.
- bennyp101 5y agoAnd edge case is just that though? Something that hadn't been thought of, and makes stuff break, then you can figure out a fix. I don't know any dev that would agree with "passing them off as rare to avoid dealing with them" - rather, "it's a low priority, but it needs fixing" or "ok, this is an edge case, but holy crap its a bad one"
- mjthompson 5y agoA very edgy comment! Well done.
- smlss_sftwr 5y agoquite edge-ucational I must say
- iainmerrick 5y agoI know you’re mostly joking, but it does no such thing. The blog post explicitly states it was a “valid customer configuration change”.
- pdpi 5y agoThe Fastly blog does not blame the user. The BBC article kind of suggests it ("One Fastly customer triggered internet meltdown").
- iainmerrick 5y agoYeah, you’re right, the headline is clickbaity.
- ceejayoz 5y agoThe BBC article includes the line "a customer quite legitimately changing their settings had exposed a bug".
- oneeyedpigeon 5y agoThat's 'bottom of a locked filing cabinet in a disused lavatory with a sign on the door saying "Beware of the Leopard"'-level stuff compared to the clickbait headline, though.
- ceejayoz 5y agoWhat's your proposed headline?
- oneeyedpigeon 5y agoFastly bug triggered internet meltdown
- ceejayoz 5y ago
- DudeInBasement 5y agoShould be "Untested code triggers problems"
- rchaud 5y agoIt suggests it only as long as someone doesn't read the article. The way I read it, they were trying to communicate the fact that a customer fiddling with their own configuration brought down large swathes of the internet for everybody else. That absolutely deserves to be in the headline.
- NaturalPhallacy 5y ago>It suggests it only as long as someone doesn't read the article. Which is why it's clickbait. Sensational title, humdrum article.
- rchaud 5y agoThat's not clickbait, it's editiorial discretion. A customer's actions did take down Fastly for other customers. What about that is misleading or untrue?