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Hey HN! After four years of development, we are happy to share Airy with you. Airy is an Open Source Conversational Platform to store, structure and utilize c

Hey HN! After four years of development, we are happy to share Airy with you. Airy is an Open Source Conversational Platform to store, structure and utilize conversational data in a secure and privacy-compliant way. With Airy, you can integrate with Conversational AI like Rasa to train smarter models based on actual conversations. You can host your own open source messaging API to enable your developers to build conversational experiences even for privacy-sensitive industries, such as banking, insurance or healthcare. Airy's core platform is fully open source and runs in your own cloud or even on premise. We built Airy on Apache Kafka for ultimate scalability, so you can ingest and stream all kinds of conversational data to: unify your messaging channels include human agents via an Inbox UI gain insights from Conversational Analytics Airy has connectors for conversational sources such as: Facebook Messenger & Instagram Google's Business Messages WhatsApp Business API SMS (via Twilio) Airy Open Source Chat Plugin Custom sources Check out a short intro video of Airy here: https://youtu.be/zwDosYHitYg https://youtu.be/zwDosYHitYg You can start trying it out by reading on our website: https://airy.co/ph https://airy.co/ph If you like what we are doing, please give us a star on Github: https://github.com/airyhq/airy https://github.com/airyhq/airy And we are of course happy to answer your questions!

jFriedensreich 5y ago
congrats! excited to check it out. Also kudso to the apache 2.0 this makes it even better.
- skandergarroum 5y ago
  Thanks jFriedensreich! Yes, we are seeing Apache 2.0 as the gold standard for open source licenses and are happy to use it.
ushakov 5y ago
very nice! congrats i have built a similiar thing in the past, called Dialogflow Gateway (https://dialogflow.cloud.ushakov.co https://dialogflow.cloud.ushakov.co), which connects Dialogflow to Web and E-Mail protocols, also open-source check out my gh profile: https://github.com/mishushakov https://github.com/mishushakov i’d be very happy to hear from you, if you’re interested in joining forces/collaborating :)
- skandergarroum 5y ago
  Hey there! @Dialogflow Gateway: nice idea and cool showoff cases. Got some ideas on collaborating, send you an email.
artificialLimbs 5y ago
Any plans to integrate with Teams?
- skandergarroum 5y ago
  hey artificialLimbs! Yes, a Teams integration is on the roadmap, as we plan to support all conversational channels and our data model already supports it. We are working our way through potential channels as we speak, the Teams API was in beta until recently. If you don’t want to wait you can also build your own custom source for Teams in Airy. Take a look at our docs to get started: https://airy.co/docs/core/sources/introduction https://airy.co/docs/core/sources/introduction We can also jump on a quick tech demo if the need is urgent.
ROARosen 5y ago
Hi, looks very promising. I would totally consider switching to this streamlined approach to business conversations. However, I don't see any mention of email. Email is IMHO vital for any service that wishes to 'integrate' the full company conversation stack. Do you plan on adding additional integrations?
- chrismatic 5y ago
  This is a great point! Email is and will remain _the_ messaging use case for any business. I've created a ticket for adding email as a messaging source so you can track the progress: https://github.com/airyhq/airy/issues/1953 https://github.com/airyhq/airy/issues/1953 And yes we do plan on adding more sources and are therefore listening to the community to learn which are most in-demand. So thank you very much for the feedback!
  - ROARosen 5y ago
    I'll be on the lookout... Tnx!
habibur 5y ago
Couldn't really find pricing info in the pricing page.
- shoellinger 5y ago
  Yeah, maybe the word "free" in "Free Open Source Conversational Infrastructure with Apache 2.0 license" isn't prominent enough. ;) For Airy Enterprise and Managed Cloud, we usually like to listen to a potential customer's use case first and come up with a custom pricing that makes sense for both sides, usually containing fixed licensing options, volume-based components or even location-based pricing which can make a lot of sense for multi-location enterprises, but rarely works for e-commerce companies.

jFriedensreich 5y ago

congrats! excited to check it out. Also kudso to the apache 2.0 this makes it even better.

skandergarroum 5y ago
Thanks jFriedensreich! Yes, we are seeing Apache 2.0 as the gold standard for open source licenses and are happy to use it.

ushakov 5y ago

very nice! congrats i have built a similiar thing in the past, called Dialogflow Gateway (https://dialogflow.cloud.ushakov.co https://dialogflow.cloud.ushakov.co), which connects Dialogflow to Web and E-Mail protocols, also open-source check out my gh profile: https://github.com/mishushakov https://github.com/mishushakov i’d be very happy to hear from you, if you’re interested in joining forces/collaborating :)

skandergarroum 5y ago
Hey there! @Dialogflow Gateway: nice idea and cool showoff cases. Got some ideas on collaborating, send you an email.

artificialLimbs 5y ago

Any plans to integrate with Teams?

skandergarroum 5y ago
hey artificialLimbs! Yes, a Teams integration is on the roadmap, as we plan to support all conversational channels and our data model already supports it. We are working our way through potential channels as we speak, the Teams API was in beta until recently. If you don’t want to wait you can also build your own custom source for Teams in Airy. Take a look at our docs to get started: https://airy.co/docs/core/sources/introduction https://airy.co/docs/core/sources/introduction We can also jump on a quick tech demo if the need is urgent.

ROARosen 5y ago

Hi, looks very promising. I would totally consider switching to this streamlined approach to business conversations. However, I don't see any mention of email. Email is IMHO vital for any service that wishes to 'integrate' the full company conversation stack. Do you plan on adding additional integrations?

chrismatic 5y ago
This is a great point! Email is and will remain _the_ messaging use case for any business. I've created a ticket for adding email as a messaging source so you can track the progress: https://github.com/airyhq/airy/issues/1953 https://github.com/airyhq/airy/issues/1953 And yes we do plan on adding more sources and are therefore listening to the community to learn which are most in-demand. So thank you very much for the feedback!
- ROARosen 5y ago
  I'll be on the lookout... Tnx!

habibur 5y ago

Couldn't really find pricing info in the pricing page.

shoellinger 5y ago
Yeah, maybe the word "free" in "Free Open Source Conversational Infrastructure with Apache 2.0 license" isn't prominent enough. ;) For Airy Enterprise and Managed Cloud, we usually like to listen to a potential customer's use case first and come up with a custom pricing that makes sense for both sides, usually containing fixed licensing options, volume-based components or even location-based pricing which can make a lot of sense for multi-location enterprises, but rarely works for e-commerce companies.