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Obscure but unique and googlable error codes are great. At a previous job, we had a large project to go through the codebase and tag every single user facing e
by Clewza313 5y ago
Obscure but unique and googlable error codes are great. At a previous job, we had a large project to go through the codebase and tag every single user facing error with one, then publicly document them with likely causes and solutions. Support volume dipped noticeably.
- userbinator 5y agoGoogle is unfortunately getting worse for such things. Search for some error code and you get pages of spam and those that don't contain the code you're looking for, but a "very similar" one. Even one digit off makes a huge difference.