It's probably the latter haha. It's quite interesting how if you looked at this bureaucratic system from the perspective of a program or a website, you can't

It's probably the latter haha. It's quite interesting how if you looked at this bureaucratic system from the perspective of a program or a website, you can't help but think of ways to solve the problem in the way any new start-up would; the system is outdated for today's world--and despite that no one dares tackle any of these issues as to not rock the boat or create a system without ample time off for some sweet vacations.