Seems like Mark is pointing out a tension, but instead of complimenting Google on responding to real needs - cross border travel, the benefit of being able to u

Seems like Mark is pointing out a tension, but instead of complimenting Google on responding to real needs - cross border travel, the benefit of being able to use your phone while doing activites out of reception like hiking or boating - he takes issue with the conflicting belief that ultimately serve the end user.