I have worked for one of their competitors (I'm not saying which) for quite a while. I've indirectly caused multiple outages that were maybe 1% this bad before

I have worked for one of their competitors (I'm not saying which) for quite a while. I've indirectly caused multiple outages that were maybe 1% this bad before, that didn't make the news only due to luck. Code that I owned (but did not write) was once a key cause of a severe outage that did make the news, and it would have been worse if I weren't coincidentally halfway through replacing that code with something more modern. I also had to do some very rapid work on internal failsafes around the time of the infamous Mirai botnet, to minimize service degradation in case it was pointed at us. It sucks. Working on CDN reliability is like working on wastewater management: the public forgets you exist until something breaks, when they start asking why you weren't doing your job. Fortunately, internal people at least seem to get it -- I hope this is the same as Fastly.