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> People need to be blamed, and responsibility for actions taken (without covering asses) This. When people talk about "HugOps", "empathy" and all that when a
by colesantiago 5y ago
> People need to be blamed, and responsibility for actions taken (without covering asses)
This. When people talk about "HugOps", "empathy" and all that when a worldwide incident affecting a huge amount of time critical customers (e.g. trading, hft, cargo, food delivery, etc.) is happening for an hour, it has catastrophic consequences.
I hope the engineers also understand the other side and why we are paying huge sums of cash for their service.
- q3k 5y agoIt's empathy towards people managing the incident, not towards the company. It's a sign of solidarity from SRE to SRE, not a sign of solidarity with a company.
- colesantiago 5y agooh right nice, and this somehow makes this all ok then? have a post mortem and all sunshine and rainbows. #noblameculture fucking hell, you guys have no idea of how this impacted other industries.