4 ms·

Shopify's CDN is down. Which is causing $15+ million in lost product sales for every hour of outage. Not to mention the loss of any new customers.

dspillett 5y ago
StackOverflow and all the StackExchange family of sites are down. I suspect the lost productivity from that will be more costly over the whole economy than potential lost sales via Shopify. People can go back to shopify so those transactions not definitely blocked for ever, any time "lost" due to reference resources being unavailable can't so easily be claimed back.
- threeseed 5y ago
  I don't think you understand how ecommerce works. A very significant amount of people won't go back. It's why the most effective marketing campaign by far is retargeting those people to convince them to come back. Unfortunately that's not possible in this case since you can't track the users as the site is unusable.
  - twic 5y ago
    Some sites are on Cloudflare, right? Looks like we have a natural experiment to test this belief!
  - gezfrg321 5y ago
    > A very significant amount of people won't go back So they didn't need what they were about to purchase and saved their money. Doesn't sound like a net loss to me.
  - dspillett 5y ago
    > I don't think you understand how ecommerce works ... people won't go back I was talking about the economy in general, not specific e-commerce sites. People that actually need what they were looking for but don't go back will buy it elsewhere. The money still flows, just somewhere else. And if they don't need the item(s), they'll perhaps use the money for something more useful.
- willj 5y ago
  Makes me wonder how the engineers will fix this if they can’t visit Stack Overflow :)
- diveanon 5y ago
  Believe it or not, but there are developers out there that read the docs.
  - dspillett 5y ago
    [citation needed]
john37386 5y ago
Here is lesson to learn for shopify talented staff. Don't put all your eggs in the same nest. I'm sure they can build something better than that. Hopefully, they will learn from this outage.
grumple 5y ago
Does Shopify do that much when the US is asleep?
deleted 5y ago
[deleted]

dspillett 5y ago

StackOverflow and all the StackExchange family of sites are down. I suspect the lost productivity from that will be more costly over the whole economy than potential lost sales via Shopify. People can go back to shopify so those transactions not definitely blocked for ever, any time "lost" due to reference resources being unavailable can't so easily be claimed back.

threeseed 5y ago
I don't think you understand how ecommerce works. A very significant amount of people won't go back. It's why the most effective marketing campaign by far is retargeting those people to convince them to come back. Unfortunately that's not possible in this case since you can't track the users as the site is unusable.
- twic 5y ago
  Some sites are on Cloudflare, right? Looks like we have a natural experiment to test this belief!
- gezfrg321 5y ago
  > A very significant amount of people won't go back So they didn't need what they were about to purchase and saved their money. Doesn't sound like a net loss to me.
- dspillett 5y ago
  > I don't think you understand how ecommerce works ... people won't go back I was talking about the economy in general, not specific e-commerce sites. People that actually need what they were looking for but don't go back will buy it elsewhere. The money still flows, just somewhere else. And if they don't need the item(s), they'll perhaps use the money for something more useful.
willj 5y ago
Makes me wonder how the engineers will fix this if they can’t visit Stack Overflow :)
diveanon 5y ago
Believe it or not, but there are developers out there that read the docs.
- dspillett 5y ago
  [citation needed]

john37386 5y ago

Here is lesson to learn for shopify talented staff. Don't put all your eggs in the same nest. I'm sure they can build something better than that. Hopefully, they will learn from this outage.

grumple 5y ago

Does Shopify do that much when the US is asleep?

deleted 5y ago

[deleted]