Exactly. The biggest mistake engineers make is thinking non-technical people think the way they do. They don’t. Everyone else is thinking about getting new cus

Exactly. The biggest mistake engineers make is thinking non-technical people think the way they do. They don’t. Everyone else is thinking about getting new customers, and mostly with new features. They only love to get into the details when product market fit is not working and they need to buy some time and get the investors off their back by justifying some large technical rewrite.