The BBB never mattered, even if my fellow olde pharts thought it mattered. Note the part where you state that "businesses...paid". What's that phrase folks on H

The BBB never mattered, even if my fellow olde pharts thought it mattered. Note the part where you state that "businesses...paid". What's that phrase folks on HN throw around way too much about who pays, and who the real customer is? BBB was the /dev/null for customer complaints that the businesses paid to cause customers to think they had effective complaint channel. Source: oldster from back when folks naively thought a complaint to the BBB made any difference, and a former owner of a business that was a member of the BBB.