> I wouldn't want to be perceived as a "problem" customer doing things like that when big Corps control your online existence. Being a PITA on social media ten

> I wouldn't want to be perceived as a "problem" customer doing things like that when big Corps control your online existence. Being a PITA on social media tends to be the only way to reach someone authorized and competent to actually resolve issues. Sure, try to resolve it through normal support channels first, but if you're given the run-around, you want to be a "problem customer". The squeaky wheel gets the grease.