yea. I can understand them suggesting backup your hd before shipping it to repair, because shit happens and they could need to swap your hd. but also suggesting

yea. I can understand them suggesting backup your hd before shipping it to repair, because shit happens and they could need to swap your hd. but also suggesting customer to wipe it means even when shit doesn't happen customer still need to deal with the hassle of restore the hd once repair is done.