4 ms·

whoa whoa. no system is perfect. just because this happened does not make it the SOP.

saurik 5y ago
And yet I trust "Cupertino iPhone Repair" (my go to third-party repair people, in whom I have quite a lot of trust) or "Shakeel the iPhone Repair Guy" (that is a legit place I have multiple friends who highly recommend, though I haven't used him personally; I have, however, heard detailed stories of his process) more than this process from Apple on this matter of data privacy (and always have: this story has changed nothing for me except help me prove to others how careful you have to be) as my chosen third-party repair people will repair my phones while I wait--often in front of me (making it quite difficult to screw with me very much)--and notably don't ask me for my passcode. If Apple's system isn't, in fact, perfect--or at least nearly so--then they can't continue to morally justify their monopoly on grounds of "but everyone else is dangerous!! only we can be trusted!!" (not that that should allow their behavior anyway, but it isn't even a legitimate defense).
- rantwasp 5y ago
  i have literally never been asked for a password by apple when I had issues. I unlocked my phone myself when they needed to look at something and they looked at it only while I was present. If they needed to take the phone “in the back” I made sure it was locked (this was for a screen replacement) or I simply wiped it when it had an issue that needed replacement.
  - yawaworht1978 5y ago
    Ah yes, Apple explicitly states on their web page to never give the pass to anyone, including apple staff. In the backyard shops, they probably ask for no malicious reasons, but when you think how many people have their email client open or WhatsApp images with kyc docs or credit cards it makes you think how reckless or careless some people are. Most of the people are not aware that some apps can be configured to always require a password any time an app is closed. That said, i do not remember seeing that functionality on WhatsApp, did I just overlook it?

And yet I trust "Cupertino iPhone Repair" (my go to third-party repair people, in whom I have quite a lot of trust) or "Shakeel the iPhone Repair Guy" (that is a legit place I have multiple friends who highly recommend, though I haven't used him personally; I have, however, heard detailed stories of his process) more than this process from Apple on this matter of data privacy (and always have: this story has changed nothing for me except help me prove to others how careful you have to be) as my chosen third-party repair people will repair my phones while I wait--often in front of me (making it quite difficult to screw with me very much)--and notably don't ask me for my passcode. If Apple's system isn't, in fact, perfect--or at least nearly so--then they can't continue to morally justify their monopoly on grounds of "but everyone else is dangerous!! only we can be trusted!!" (not that that should allow their behavior anyway, but it isn't even a legitimate defense).

rantwasp 5y ago
i have literally never been asked for a password by apple when I had issues. I unlocked my phone myself when they needed to look at something and they looked at it only while I was present. If they needed to take the phone “in the back” I made sure it was locked (this was for a screen replacement) or I simply wiped it when it had an issue that needed replacement.
- yawaworht1978 5y ago
  Ah yes, Apple explicitly states on their web page to never give the pass to anyone, including apple staff. In the backyard shops, they probably ask for no malicious reasons, but when you think how many people have their email client open or WhatsApp images with kyc docs or credit cards it makes you think how reckless or careless some people are. Most of the people are not aware that some apps can be configured to always require a password any time an app is closed. That said, i do not remember seeing that functionality on WhatsApp, did I just overlook it?