> They get mad when you show up at the apple store for service having just reset the phone. They don’t. I’ve done it several times with my old MBP and a couple

> They get mad when you show up at the apple store for service having just reset the phone. They don’t. I’ve done it several times with my old MBP and a couple of iPhones. I never leave a device with a technician without wiping it first. If someone gets upset about that, the proper thing to do is escalate with the manager, because that would be highly irregular.