4 ms·
Who is going to support them? People working from home (maybe not from tech org like Apple) from a non-tech organization forget that computers don't fix themsel
by dghughes 5y ago
Who is going to support them? People working from home (maybe not from tech org like Apple) from a non-tech organization forget that computers don't fix themselves. Their work is now totally dependent on their ISP too. An org's IT department employees can't be pulled in 100 different directions to go fix a mouse or "the Internet" every day.
- viraptor 5y agoAnecdata: I experienced as frequent internet outages at various offices as I did working from home. With a fallback to mobile internet, it was never a problem for people in my experience. It's actually less disruptive when one random person has issues than when the whole office goes down. Mouse issues? Get out and buy a new one, submit the receipt to claim back money. This is likely much cheaper than the IT person's time. As a bonus you choose a mouse rather than getting corporate-issue-mouse-01. I get that there are other issues that can come up, but in practice, I've just not seen it from the employee point of view. Maybe the IT dept has some better stats to publish.
- notriddle 5y ago> Anecdata: I experienced as frequent internet outages at various offices as I did working from home. That’s not the point. If everyone is in an office, an outage will simply affect everyone at once. If everyone is working from home, and you’re sufficiently distributed, then it’s possible that the company winds up with at least one employee out on bad internet every day. Depending on the sort of work they do, one or the other might be preferable.