4 ms·

I've had 3 x1 extremes and I just can't do it anymore. A major drawback is declining build quality. When you couple that with Lenovo's 3 week turnaround on hard

I've had 3 x1 extremes and I just can't do it anymore. A major drawback is declining build quality. When you couple that with Lenovo's 3 week turnaround on hardware repairs, it's painful. Don't get fooled by specs, they only tell half the story.

ryanlol 5y ago
>Lenovo’s 3 week turnaround on hardware repairs Usually I’ve had the repair guy show up within 72 hours of me creating a ticket. 3 weeks is really odd where are you located?
aalam 5y ago
For Toronto, Canada, Lenovo offers a support option where it can assign a repair technician to fix your computer at your office or residence (avoiding the potentially weeks-long wait with shipping). Unfortunately, when I tried to use the service, my appointment was cancelled due to restrictions in the early days of the COVID-19 pandemic. In the end, I replaced the laptop with an X1 Extreme Gen 2. That, too, unfortunately stopped working some months later as one of the fans no longer worked (I believe it was my error, for letting it spin too quickly when blowing the fans out, after usage in a dusty environment). To avoid the downtime of shipping out the laptop, I repaired the fans myself, following instructions from iFixit, with replacement parts ordered from AliExpress. (In the meantime, I used Throttlestop to run the laptop with slow speeds, but operational.) I also took the opportunity to replace the display with a 144 Hz version (making it almost unique, as few workstation laptops now sell with high refresh-rate screens), also from AliExpress. It worked, though I was lucky as the laptop could still function as I waited for the parts to arrive. I’m happy with the laptop now, though I only attempted the self-repair versus requesting a technician due to COVID-19 restrictions.