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They have decent software update support on the phone side especially compared to Android but that's a pretty low bar. And let's not forget about the whole batt

They have decent software update support on the phone side especially compared to Android but that's a pretty low bar. And let's not forget about the whole battery debacle where they "helpfully" slowed down iPhones without telling anyone once the small batteries for the size got too old. Apple goes against right to repair by actively restricting 3rd parties from getting replacement parts, they use software locks to pop up scary warnings about non-geniune parts being used if the serial doesn't match even if it was just swapped from another brand new iPhone. Right to repair applies to everything that can be repaired. Microsoft supports old Macs better than Apple does and over the past 10 years the Mac lineup has become less and less repairable with one exception the Mac Pro (and we'll see what's replaceable in the AS version...). Pretty much all parts are soldered to the logic board in all models which means users can't extend the useful life of machines by easily popping in new RAM or extra storage. If the SSD fails in an M1 Mac the entire unit is complete trash and can not be booted from an external volume unlike its Intel predecessors.

zepto 5y ago
> they "helpfully" slowed down iPhones without telling anyone once the small batteries for the size got too old What a bizarre thing to mention if you are arguing for planned obsolescence. Slowing the phone increased the useful lifetime. > pop up scary warnings about non-geniune parts being used Counterfeit parts are an obvious and real problem - it’s good that it can be detected. Just because a battery has been taken from a used iPhone doesn’t mean it’s a good replacement. Also, batteries have shelf life. If you are comfortable with repairing your phone or trust the person doing it a warning message can be safely ignored. If you actually don’t trust a repair shop, then the message is a helpful warning. The things you list simply don’t support the claims.
- salamandersauce 5y ago
  When people took their now slower iPhones to the Apple Genius and complained that their phone was now slow what do you think they typically said? Buy a new phone. Not replace the battery for ~$100 and it will be as fast as before, not we slowed it to make the battery life longer. Apple didn't tell Geniuses about this "feature" or anybody for that matter. Maybe some people would have been happier plugging in twice per day with a still fast phone instead of a slow one? Or would have just had the battery replaced instead of buying a whole new phone? It's not detecting counterfeit parts. As I said, you can swap the screen from two brand new iPhones and it will warn you about these parts being non-geniune. This is to scare users to use Apple or Apple affiliates for repairs.
  - zepto 5y ago
    > … have just had the battery replaced instead of buying a whole new phone? iPhones still slow down when the battery is old. The only difference is in the documentation and UI, which was easily fixed. There is no conspiracy here. > It's not detecting counterfeit parts. As I said, you can swap the screen from two brand new iPhones and it will warn you about these parts being non-geniune. I personally bought a genuine battery and replaced it in my iPhone 3GS. The replacement was worse than the one I took out because it had been sitting on a shelf for years. Similarly, ‘genuine’ parts can be ones that didn’t pass QC, etc. > This is to scare users to use Apple or Apple affiliates for repairs. Why would it scare someone who trusts the repair shop? My car warns me about all kinds of things, but I trust my mechanic who I have used for more than a decade to tell me what matters. If you don’t trust your repair shop then the message is a useful warning and you would be better off going to Apple.
    - salamandersauce 5y ago
      The difference is they NOW tell you and it's a toggle between performance and battery life so users can choose and understand why their phone is slower and what to do about it. This was because of the outcome of a class action lawsuit and not the goodness of Apple's heart. They were hiding that they do this before. If it was so great why hide it? It scares someone into not trusting the repair shop! That's the whole point. Would you have kept going to your mechanic for 10 years if on the second visit when you turned the car on the speaker blared about a potentially harmful non-genuine part being installed? Or would you have gone to the dealership?
      - zepto 5y ago
        > This was because of the outcome of a class action lawsuit and not the goodness of Apple's heart. They were hiding that they do this before. If it was so great why hide it? Because it wasn’t relevant. Lots of features aren’t publicized. > It scares someone into not trusting the repair shop! That's the whole point. Would you have kept going to your mechanic for 10 years if on the second visit when you turned the car on the speaker blared about a potentially harmful non-genuine part being installed? Nobody is blaring anything from a speaker. Why would you even say that except to exaggerate? It’s just a message. > Or would you have gone to the dealership? If I trusted the repair shop to explain what the message meant and why their part was ok, then why would I go the dealership?
- zamalek 5y ago
  > Counterfeit parts are an obvious and real problem - it’s good that it can be detected. Rossmann had a bunch of legitimate replacement parts confiscated in customs at the behest of Apple. > [GP] “Right to repair” thinking applies well to things like tractors It's incredibly strange that Apple is lobbying against right to repair, in that case.
  - zepto 5y ago
    >> Counterfeit parts are an obvious and real problem - it’s good that it can be detected. > Rossmann had a bunch of legitimate replacement parts confiscated in customs at the behest of Apple. Do you have a link to this? >> [GP] “Right to repair” thinking applies well to things like tractors > It's incredibly strange that Apple is lobbying against right to repair, in that case. That makes no sense. Of course they would lobby against being subjected to legislation that is ill suited to their industry.
    - zamalek 5y ago
      > Do you have a link to this? Yes. [1] New batteries, not old/swapped ones as you had suggested earlier. [1]: https://www.shacknews.com/article/108049/apple-repair-critic-louis-rossmann-takes-on-us-customs-counterfeit-battery-seizure https://www.shacknews.com/article/108049/apple-repair-critic...
      - zepto 5y ago
        So he somehow got genuine batteries from ‘China’ despite Apple not selling them? Seems like counterfeits. He doesn’t actually explain how they aren’t and mostly just attacks Apple for not supporting their old computers - a reasonable complaint, but obvious doesn’t have anything to do with whether these are counterfeit or not. Also he says ‘Apple and customs’ but presents no evidence of Apple’s involvement. Seems like a guy who bought a bunch of counterfeit batteries and is trying to blame Apple. The story doesn’t add up.

zepto 5y ago

> they "helpfully" slowed down iPhones without telling anyone once the small batteries for the size got too old What a bizarre thing to mention if you are arguing for planned obsolescence. Slowing the phone increased the useful lifetime. > pop up scary warnings about non-geniune parts being used Counterfeit parts are an obvious and real problem - it’s good that it can be detected. Just because a battery has been taken from a used iPhone doesn’t mean it’s a good replacement. Also, batteries have shelf life. If you are comfortable with repairing your phone or trust the person doing it a warning message can be safely ignored. If you actually don’t trust a repair shop, then the message is a helpful warning. The things you list simply don’t support the claims.

salamandersauce 5y ago
When people took their now slower iPhones to the Apple Genius and complained that their phone was now slow what do you think they typically said? Buy a new phone. Not replace the battery for ~$100 and it will be as fast as before, not we slowed it to make the battery life longer. Apple didn't tell Geniuses about this "feature" or anybody for that matter. Maybe some people would have been happier plugging in twice per day with a still fast phone instead of a slow one? Or would have just had the battery replaced instead of buying a whole new phone? It's not detecting counterfeit parts. As I said, you can swap the screen from two brand new iPhones and it will warn you about these parts being non-geniune. This is to scare users to use Apple or Apple affiliates for repairs.
- zepto 5y ago
  > … have just had the battery replaced instead of buying a whole new phone? iPhones still slow down when the battery is old. The only difference is in the documentation and UI, which was easily fixed. There is no conspiracy here. > It's not detecting counterfeit parts. As I said, you can swap the screen from two brand new iPhones and it will warn you about these parts being non-geniune. I personally bought a genuine battery and replaced it in my iPhone 3GS. The replacement was worse than the one I took out because it had been sitting on a shelf for years. Similarly, ‘genuine’ parts can be ones that didn’t pass QC, etc. > This is to scare users to use Apple or Apple affiliates for repairs. Why would it scare someone who trusts the repair shop? My car warns me about all kinds of things, but I trust my mechanic who I have used for more than a decade to tell me what matters. If you don’t trust your repair shop then the message is a useful warning and you would be better off going to Apple.
  - salamandersauce 5y ago
    The difference is they NOW tell you and it's a toggle between performance and battery life so users can choose and understand why their phone is slower and what to do about it. This was because of the outcome of a class action lawsuit and not the goodness of Apple's heart. They were hiding that they do this before. If it was so great why hide it? It scares someone into not trusting the repair shop! That's the whole point. Would you have kept going to your mechanic for 10 years if on the second visit when you turned the car on the speaker blared about a potentially harmful non-genuine part being installed? Or would you have gone to the dealership?
    - zepto 5y ago
      > This was because of the outcome of a class action lawsuit and not the goodness of Apple's heart. They were hiding that they do this before. If it was so great why hide it? Because it wasn’t relevant. Lots of features aren’t publicized. > It scares someone into not trusting the repair shop! That's the whole point. Would you have kept going to your mechanic for 10 years if on the second visit when you turned the car on the speaker blared about a potentially harmful non-genuine part being installed? Nobody is blaring anything from a speaker. Why would you even say that except to exaggerate? It’s just a message. > Or would you have gone to the dealership? If I trusted the repair shop to explain what the message meant and why their part was ok, then why would I go the dealership?
zamalek 5y ago
> Counterfeit parts are an obvious and real problem - it’s good that it can be detected. Rossmann had a bunch of legitimate replacement parts confiscated in customs at the behest of Apple. > [GP] “Right to repair” thinking applies well to things like tractors It's incredibly strange that Apple is lobbying against right to repair, in that case.
- zepto 5y ago
  >> Counterfeit parts are an obvious and real problem - it’s good that it can be detected. > Rossmann had a bunch of legitimate replacement parts confiscated in customs at the behest of Apple. Do you have a link to this? >> [GP] “Right to repair” thinking applies well to things like tractors > It's incredibly strange that Apple is lobbying against right to repair, in that case. That makes no sense. Of course they would lobby against being subjected to legislation that is ill suited to their industry.
  - zamalek 5y ago
    > Do you have a link to this? Yes. [1] New batteries, not old/swapped ones as you had suggested earlier. [1]: https://www.shacknews.com/article/108049/apple-repair-critic-louis-rossmann-takes-on-us-customs-counterfeit-battery-seizure https://www.shacknews.com/article/108049/apple-repair-critic...
    - zepto 5y ago
      So he somehow got genuine batteries from ‘China’ despite Apple not selling them? Seems like counterfeits. He doesn’t actually explain how they aren’t and mostly just attacks Apple for not supporting their old computers - a reasonable complaint, but obvious doesn’t have anything to do with whether these are counterfeit or not. Also he says ‘Apple and customs’ but presents no evidence of Apple’s involvement. Seems like a guy who bought a bunch of counterfeit batteries and is trying to blame Apple. The story doesn’t add up.