The warranty they up sell at checkout isn’t through Walmart which I didn’t know at the time but of course learned real quick. The store manager eventually told

The warranty they up sell at checkout isn’t through Walmart which I didn’t know at the time but of course learned real quick. The store manager eventually told me they would not accept the return on anything that had the extended warranty which is conveniently right on the receipt. So this is the second time trying to return it when I wait to get a manager so I went to my car and called the warranty place again (Asserion) and got an agent on the line. Told the agent I called the day before, followed the advice to come back and get a manager and it didn’t work and she agreed to stay on the line while I walked back in the store to get the manager again. She was awesome and a total boss. I put her on speaker, told the employee at the returns desk she’d speak to me and the manager and we waited five more minutes on him. When he came back again I told the manager I had the warranty company on the phone refusing to service the contract and she rattled off all the info he needed to hear and what Asserions policies were and that he needed to do the manufacturer return on his side. 10/10 great experience with her. Then he said go get one off the shelf and take the swap.