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I've more than once had one of the core developers of Elixir or Phoenix answer a question almost right after asking it in the Slack or IRC channel. I often felt
by mercer 5y ago
I've more than once had one of the core developers of Elixir or Phoenix answer a question almost right after asking it in the Slack or IRC channel. I often felt a bit embarrassed to take up their time considering how 'basic' these questions were.
I've had similar experiences in other language/framework communities. It's amazing how helpful some of these very productive people can be to random chat visitors :)!
- mst 5y agoThe trick is to remember that they're almost certainly working on that stuff because they enjoy making users happy, so they're also doing support for the same reason. I do feel a little bit embarrassed if it turns out they're reading the docs to me, but I feel embarrassed about that whether it's an expert or a fellow n00b ;)
- mercer 5y agoHaha, I've found that to be good training to always read the docs first.