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Are they reading too much into it? Of course the support agent has no agency, but it's not like Adam can appeal to a higher authority. Thus, for him, he truly
by callahad 5y ago
Are they reading too much into it?
Of course the support agent has no agency, but it's not like Adam can appeal to a higher authority. Thus, for him, he truly cannot advertise on Google while using Matomo. The effect is real, regardless of whether it was intentional.
- jsnell 5y agoYes, they clearly are reading too much into it. The title of this thread isn't "Adam cannot advertise on Google while using Matomo". It is making a much more widely scoped claim on multiple axes, which seems to be based purely on this interaction with a support agent.
- ClumsyPilot 5y agoWhat if it's also Tom, Dick and Harry? How mamy times does it have to happen before its stips being brushed off and starts being takes seriously?
- jsnell 5y agoEdit: the HN title was edited to be more accurate (thanks!), so the criticism below no longer applies. If you're going to make a claim about there being a pattern, like the OP very confidently did in the title, you can't just generalize from one example. There needs to be at least some token effort put into establishing that the pattern is real. Otherwise it's dishonest click-bait. There are dozens, probably hundreds, of different web analytics tools. Are users of those having similar problems, preferably at a meaningful scale? No? Then maybe you shouldn't be implying that there is some kind of a policy against non-GA web analytics software.
- netizen-936824 5y agoDo we have reports from Tom, Dick and Harry that their experience is the same?
- callahad 5y agoYes. https://forum.matomo.org/t/adwords-campaign-rejected-for-google-matomo-javascript-is-a-malware/35131 https://forum.matomo.org/t/adwords-campaign-rejected-for-goo...