Sorry to hear about your bad experience but glad you said something. My husband had a Whipple five months into our marriage. The surgeon was great. Empathetic.

Sorry to hear about your bad experience but glad you said something. My husband had a Whipple five months into our marriage. The surgeon was great. Empathetic. Responsive. Took all the time we needed. The nurses, however, were overworked which led to (not quite) inattentiveness. Thankfully, I stayed in the hospital with my husband for two weeks and did lots of things the nurses normally did (measuring urine output, etc.) and was an advocate for my husband. It was only after he left the hospital that I learned all sorts of things I was entitled to: meals on the hospital, a deal on parking, etc. It would have been so much easier had I known this. We were fortunate not to have to worry about money. But it was annoying as hell and I wrote a letter about my two experiences. Heard from the surgeon. Not anyone else. And this was at Georgetown University Hospital. I expected more.