4 ms·

You've gotta check out the troll comment by emmarose on that page... highly recommended.

• waterside81 15y ago
  Troll comment? She was illustrating how clueless SHE was and how it must be hard for CSRs to deal with customers like her.
  • cssndrx 15y ago
    "Troll" as in I'm pretty sure she was making the story up. Judging by her perfect writing style and the degree of tech-literacy necessary for her to find the narrative to begin with.
  • cssndrx 15y ago
    But it was wrong of me to post such a cavalier comment on such a serious discussion thread.