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> This seems like a tactic to bring in more money This is every business decision! It's great that Toyota has measured the improvement in customer trust or lo
by Narkov 5y ago
> This seems like a tactic to bring in more money
This is every business decision!
It's great that Toyota has measured the improvement in customer trust or loyalty being more valuable to them in the long run than shirking on quality.
I only wish more companies would do this!
- throwaway0a5e 5y ago>It's great that Toyota has measured the improvement in customer trust or loyalty being more valuable to them in the long run than shirking on quality. That's a funny way of framing "feeling the heat from the Koreans and Mitsubishi and offering their own comparable warranty"