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Funny thing about Firefox 4 release is that it automatically hides menu bar which I thought was stupid. That's right, even help is hidden unless the user presse

by Joakal 15y ago

Funny thing about Firefox 4 release is that it automatically hides menu bar which I thought was stupid. That's right, even help is hidden unless the user presses alt or right clicks to enable menu (Even as experienced as I was, it took time for me to understand why I couldn't find it). However, if the menu bar was enabled, the user could go Help->Firefox Help and just at the bottom of screen without scrolling is 'Getting started with Firefox'. Unfortunately the first video talks about bookmarking facebook, doing random searches, keeps talking about how awesome Firefox is and all fast paced and not slow at all.

sp332 15y ago
Firefox "hides" the menu in the glowing orange box in the upper-left corner.
- brianleb 15y ago
  Would a new user know that there is supposed to be a menu? Why would they click the glowing orange box? Why even think it's clickable? Why is it glowing? Is that normal? They'll think: it doesn't seem to be related to what I'm looking for, so I'll keep looking elsewhere. One thing that I have always noticed to be true (and frustrating) is that new users try to do as little as possible. They try to stay as safe as possible. They want to do one thing, and once they find a solution - any solution - that works, that's what they keep doing. They don't click on strange icons or try new things just because they can. They don't explore because they don't understand, and in my experience they usually think that something will go wrong and they will break the computer if they click somewhere they aren't supposed to. It's hard for us to imagine someone going in with no prior knowledge of how a program is supposed to behave. We have certain minimum expectations, (e.g. there should be a menu bar somewhere in the top left of the screen) and knowledge (you can't do much of anything without clicking the mouse) that they lack that makes what is painfully obvious to us confusing and unintuitive to them.
- deleted 15y ago
  [deleted]

by Joakal 15y ago

sp332 15y ago

Firefox "hides" the menu in the glowing orange box in the upper-left corner.

brianleb 15y ago
Would a new user know that there is supposed to be a menu? Why would they click the glowing orange box? Why even think it's clickable? Why is it glowing? Is that normal? They'll think: it doesn't seem to be related to what I'm looking for, so I'll keep looking elsewhere. One thing that I have always noticed to be true (and frustrating) is that new users try to do as little as possible. They try to stay as safe as possible. They want to do one thing, and once they find a solution - any solution - that works, that's what they keep doing. They don't click on strange icons or try new things just because they can. They don't explore because they don't understand, and in my experience they usually think that something will go wrong and they will break the computer if they click somewhere they aren't supposed to. It's hard for us to imagine someone going in with no prior knowledge of how a program is supposed to behave. We have certain minimum expectations, (e.g. there should be a menu bar somewhere in the top left of the screen) and knowledge (you can't do much of anything without clicking the mouse) that they lack that makes what is painfully obvious to us confusing and unintuitive to them.
deleted 15y ago
[deleted]