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> When I was at the office, it was not uncommon for someone to walk up and strike up a conversation that lasted 20 or 30 minutes and was completely unrelated to
by mgkimsal 5y ago
> When I was at the office, it was not uncommon for someone to walk up and strike up a conversation that lasted 20 or 30 minutes and was completely unrelated to work.
I was in an office setting in late 2019, and was often told "go ask so-and-so, he/she knows the foobar/etc". And... when I went to their desk, I was... interrupting. But I was told to do that. And... for the 'company as a whole', I guess you could say it all balanced out and they did knowledge transfer of what I needed to me, then everything eventually "got done". I was painfully aware that I was an intrusion, and was preventing them from hitting whatever deadlines they had to hit. But... this is how the management structured stuff. No scheduled time to document (and update existing docs) from what I could tell. Just "go talk to so-and-so". And that was seen as a 'benefit' of being in the office.
It didn't help that some of the people I'd go to were actually quite hostile to this, and took it out on me some. Some just ... answered some questions then... trailed off and stopped responding to me (weird). A couple folks were quite helpful, but the process was still an unaccounted for interruption.
- muttled 5y agoAs one of the guys who gets "shoulder tapped" for a lot of stuff, I can say I'm a lot more productive from home because I can work through a task and then check my messages. Nobody walks up to my desk at home and interrupts me. But now, while I'm busily working, I imagine those people who were used to just walking up and getting an answer probably panic and message 5 different people waiting for a response rather than just walking up to a single desk and demanding attention right then.