i disagree. having a set of rules and a domain expert that defines those rules is key. automation around enforcement and designing the system to make it as less

i disagree. having a set of rules and a domain expert that defines those rules is key. automation around enforcement and designing the system to make it as less painful as possible are also key. you cannot just say: oh this is so complicated that we cannot possibly have a system for it and we have to rely on the people to do the “right thing”