> How are they going to sell tickets with their infrastructure offline to a ransomware attack? They get by temporarily by doing things manually until they get

> How are they going to sell tickets with their infrastructure offline to a ransomware attack? They get by temporarily by doing things manually until they get their services back up, and they get compensated by insurance, but a few day partial loss of business pales in comparison to how much revenue they would lose by going offline. A vast swath of their current and potential users wouldn't even know they existed without them having an online presence. The only solution would be buying that knowledge from someone else such a travel agent. Even with that knowledge, it would be orders of magnitude more inconvenient to book and receive tickets, there would be a lot more fraud, and everything would move much more slowly. > We get minor conveniences for having them online. We suffer massively when they go offline. We get MASSIVE convenience by them being online and we suffer transient, relatively painless outages when they go offline. The most serious outage we suffered was that pipeline going down, and it was down for under a week.