I do agree with both of these, but then the question becomes “so then what DO we do?” The options would seem to be: - Openly state what the goals and metrics

I do agree with both of these, but then the question becomes “so then what DO we do?” The options would seem to be: - Openly state what the goals and metrics are, know that they’ll be gamed, shrug and just keep going. - Don’t tell anyone your goals and metrics so they can’t become gamified, breed a culture of distrust where people are afraid they aren’t doing the right thing because they don’t know how they’re being evaluated. Of course, people could always guess what the metrics are and then all the upside goes away. - Set qualitative goals that are evaluated on an “I mean what I mean, you know what I mean, right?” kind of basis. This can work optimally when a team is small, driven and tight-knit, but usually explodes when you try to scale it. It’s not the responsibility of these philosophers to provide solutions, merely pointing out flaws is important enough. But for those of us trying to learn from those philosophies and then build things, we then have to figure out something to do.