There is no way it is cheaper to get sued through the regular court system. But the thing is, the burden for a consumer to sue in the regular court system is mu

There is no way it is cheaper to get sued through the regular court system. But the thing is, the burden for a consumer to sue in the regular court system is much higher, and they must pay for their own legal fees. So I'm sure the idea will be that they will have fewer cases to deal with by getting rid of the arbitration. Also, they can move to get multiple similar suits combined into a single lawsuit.