2 ms·
Yeap. It helps that Intel has missed the ball in the last 5 years or so. And tech savvy users are used to watching CPU/RAM usage, which helps a lot too. My wif
by tambourine_man 5y ago
Yeap. It helps that Intel has missed the ball in the last 5 years or so. And tech savvy users are used to watching CPU/RAM usage, which helps a lot too.
My wife had a “my computer is slow” issue the other day. Fans blowing like crazy, extremely hot, battery draining fast. Turns out, lsof was stuck on some corrupt preferences file. Killed the process and file and all was fine. Regular people lack the tools to diagnose the problem and just deal with it, restart or buy a new one. We really should make diagnosing easier.
- failwhaleshark 5y agoReplace Geek Squad with a very small (AI/ML) script. No, seriously. Once the root cause is found, humanize the description of the problem and ask the user what they want to do about it.
- eli 5y agoHave you seen the software the Apple Genius Bar uses to troubleshoot problems? It’s all scripted out with lots of automation.
- failwhaleshark 5y agoActually, no, I never use them. I bet they would to reduce labor costs. Desktop Reliability Engineering ;-)