They're probably using some insane piece of crap corporate management system written by a Fujitsu subsidiary or something. "Restore from backup" might not be so

They're probably using some insane piece of crap corporate management system written by a Fujitsu subsidiary or something. "Restore from backup" might not be something that's possible for them. It is interesting how many companies end up paying $30M for pre-packaged garbage when they could get something a lot better by hiring a competent IT/developer for a few years at 10% of the cost. I think the biggest impediment is finding the small fraction of people who could actually pull it off; there's a huge opportunity there for anyone who can figure out how to connect top-tier devs to companies who just need to hire one person and don't have the domain expertise to know who/how to hire.