I'm in Canada, and I've filed CCTS complaints for both Rogers and Bell. Bell refunded me about $500, and cancelled my plan for free. Rogers had a different issu

I'm in Canada, and I've filed CCTS complaints for both Rogers and Bell. Bell refunded me about $500, and cancelled my plan for free. Rogers had a different issue, but fixed all my problems as well. It's just that most people don't realize there are regulating bodies, and thus do not pursue injustices. In the US, Verizon's executive office called me with an apology, and fixed up the problems as well. Verizon took about 15 days to respond. Bell took about a month, and Rogers took about 5 months. In the end though, they compensate you as if they would've responded right away.