While this is a good tip, there could be strings attached though; recently I was working on a machine like this (not mine, acquired by another company) and it d

While this is a good tip, there could be strings attached though; recently I was working on a machine like this (not mine, acquired by another company) and it didn't seem possible to apply updates, just saying 'contact your system administrator to update'. So I told the company they'd need to sort that out eventually but they also had no clue, and they called the shop wehere they got it but there also no sane response. This is just one data point of course, but does make me wonder: if you as a normale non-enterprise customer gets this, how would you deal with issues like this?