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This didn't work out for me in spite of going to the apple store: I was told to drop off my laptop. They then proceeded to 'lose track' of the machine and I eve
by abawany 5y ago
This didn't work out for me in spite of going to the apple store: I was told to drop off my laptop. They then proceeded to 'lose track' of the machine and I eventually got it back after nearly 5 weeks and multiple escalations with 'customer support'. This is a 6 month old mbp pro 16" from work with applecare.
- hutrdvnj 5y agoExactly this. You make yourself and your ability to work depend on applecare. If everything works fine, lucky for you, if not well that is when the problem starts. When you repair the device yourself you are independent from such a service. You could get hardware parts from any store you like and you might have some replacement parts at home. Don't get me wrong I don't think that applecare is bad, but I do think it is better to have more options. Therefore I think it is best to have something like applecare plus the ability to repair the device yourself if necessary.