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Why is everyone so concerned that the earnings was a negative amount of money? Instead of being charged, the driver only got paid $0.01. Would that be okay? In
by choward 5y ago
Why is everyone so concerned that the earnings was a negative amount of money? Instead of being charged, the driver only got paid $0.01. Would that be okay? In a way the driver is still getting charged because the gas alone is more than that. If this is just one example, imagine all the drivers who don't get a negative earnings but end up spending more than they make. The real question is what number is okay and how do you calculate it.
- diebeforei485 5y agoThere are different levels of errors. Something like a negative number for a fare is a serious error in every circumstance and should ping the billing team in their Slack channel (or PagerDuty) immediately. Something like a small positive number, while still concerning, is harder to calculate and harder to justify a critical alert for. For example, Uber does have a feature for drivers where they can type in where they are going (eg. for a personal errand) and be connected to a rider going the same direction, and the fares on those trips pay fairly small amounts of money.