4 ms·

> she was overcharged by a driver Drivers don't charge riders - Uber does.

by mdoms 5y ago

mullingitover 5y ago
When she got out of the Uber, the driver continued driving for a long time before "ending" the ride, and the tab ran the entire time which racked up extra charges.
- hyperdimension 5y ago
  I thought the ride automatically ended, geo-fenced to the destination. Is that not the case?
  - dnautics 5y ago
    nope. As a driver, you never know when your passenger is gonna be like, "I'm gonna change my mind, let's go all the way to santa barbara instead". Both you and UBER/lyft want that ride. Surprised-not-surprised that uber doesn't send the client app a message asking for approval.
    - judge2020 5y ago
      Maybe they added this recently: > Using sensors and GPS data, RideCheck can help detect if a trip goes unusually off-course or a possible crash has occurred. If the app notices such events, we’ll check in on you and offer resources to get help. https://www.uber.com/us/en/ride/safety/ https://www.uber.com/us/en/ride/safety/
    - jobigoud 5y ago
      I once suggested my driver to drop me off before the destination as it was more convenient and he said no, that he really had to go to the exact agreed upon destination. I presumed it was for insurance purposes, like if something happens in the interval I was supposed to be in the car.
      - dnautics 5y ago
        Definitely lying to you. Thinking about it, what happened to you is kidnapping. If you ask to be let out of the car,the driver MUST honor your wishes and drop you off as soon as it's safe to do so.
  - barkingcat 5y ago
    Nope. If you've ever taken an uber/lyft ride before you will know that the driver has to tap the end button in order for the final bill to show up on your phone app. Auto-ending rides doesn't even make sense. If the final destination pin happens to be in the middle of a highway off ramp (due to a map error) would you want the app to "autoend" the ride on the offramp (and kick the passenger out on the shoulder), or let the driver do the sensible thing, get off the ramp and pull over to a safer location to let the person off? This case happens especially often at airports, where the passenger drop off area can literally be represented on the maps as "side of the highway" but in fact, there are traffic loops that the driver needs to navigate in order to comply with traffic rules and routing at airports.
  - manigandham 5y ago
    The driver must end the ride, but the GPS is tracked on both devices and a driver that is far away from the rider on the same "trip" will cause an alert.
- waste_monk 5y ago
  I've only been a passenger while someone else has ordered (?) an Uber, but my understanding is you say "take me to X location" in the app and then the ride completes when the GPS coordinates of the car roughly match that of the endpoint. Even if doing a multi-part trip (e.g. to drop off multiple people in different places) this is negotiated beforehand and accounted for. How did this "attack" work, did the driver override the destination somehow?

> she was overcharged by a driver Drivers don't charge riders - Uber does.

by mdoms 5y ago

> she was overcharged by a driver Drivers don't charge riders - Uber does.

When she got out of the Uber, the driver continued driving for a long time before "ending" the ride, and the tab ran the entire time which racked up extra charges.

hyperdimension 5y ago
I thought the ride automatically ended, geo-fenced to the destination. Is that not the case?
- dnautics 5y ago
  nope. As a driver, you never know when your passenger is gonna be like, "I'm gonna change my mind, let's go all the way to santa barbara instead". Both you and UBER/lyft want that ride. Surprised-not-surprised that uber doesn't send the client app a message asking for approval.
  - judge2020 5y ago
    Maybe they added this recently: > Using sensors and GPS data, RideCheck can help detect if a trip goes unusually off-course or a possible crash has occurred. If the app notices such events, we’ll check in on you and offer resources to get help. https://www.uber.com/us/en/ride/safety/ https://www.uber.com/us/en/ride/safety/
  - jobigoud 5y ago
    I once suggested my driver to drop me off before the destination as it was more convenient and he said no, that he really had to go to the exact agreed upon destination. I presumed it was for insurance purposes, like if something happens in the interval I was supposed to be in the car.
    - dnautics 5y ago
      Definitely lying to you. Thinking about it, what happened to you is kidnapping. If you ask to be let out of the car,the driver MUST honor your wishes and drop you off as soon as it's safe to do so.
- barkingcat 5y ago
  Nope. If you've ever taken an uber/lyft ride before you will know that the driver has to tap the end button in order for the final bill to show up on your phone app. Auto-ending rides doesn't even make sense. If the final destination pin happens to be in the middle of a highway off ramp (due to a map error) would you want the app to "autoend" the ride on the offramp (and kick the passenger out on the shoulder), or let the driver do the sensible thing, get off the ramp and pull over to a safer location to let the person off? This case happens especially often at airports, where the passenger drop off area can literally be represented on the maps as "side of the highway" but in fact, there are traffic loops that the driver needs to navigate in order to comply with traffic rules and routing at airports.
- manigandham 5y ago
  The driver must end the ride, but the GPS is tracked on both devices and a driver that is far away from the rider on the same "trip" will cause an alert.
waste_monk 5y ago
I've only been a passenger while someone else has ordered (?) an Uber, but my understanding is you say "take me to X location" in the app and then the ride completes when the GPS coordinates of the car roughly match that of the endpoint. Even if doing a multi-part trip (e.g. to drop off multiple people in different places) this is negotiated beforehand and accounted for. How did this "attack" work, did the driver override the destination somehow?