4 ms·
"Thanks for bringing this to our attention, @TheSofaaa . We believe this is due to a technical bug, which we are actively investigating. We apologize to you an
by petee 5y ago
"Thanks for bringing this to our attention,
@TheSofaaa
. We believe this is due to a technical bug, which we are actively investigating. We apologize to you and any other drivers who may be impacted, all of whom will be fully refunded."
But the OP also has a screenshot(1) of Uber's fare review saying they were in fact charged correctly. So the review process is broken as well?
^1 https://mobile.twitter.com/TheSofaaa/status/1399079166046314497 https://mobile.twitter.com/TheSofaaa/status/1399079166046314...
- deleted 5y ago[deleted]
- fouc 5y agothe fare review probably triggered the same bug
- sp332 5y agoThe verbiage specifically says "your fare was within our estimates", but wouldn't negative fares at least be flagged as out of range?
- savant_penguin 5y agoThe fact that one of the most important parts of the billing system of a billion dollar corporation lacks >0 check is really bizarre Maybe they have to use negative fares for some reason?
- duncan-donuts 5y agoNegative fares for what tho? Taxis have a minimum for just getting in the car. Seems like Uber could figure out some minimum so that the driver isn’t being charged to work. Is hostile design with complete disregard for all users.
- sp332 5y agoYeah I think that usually is how it works. The question is how many of these mistakes have happened.
- LodeOfCode 5y agoI'd guess the fare review only covers the $9.06 listed as fare, and not the service fees/net earnings
- mdoms 5y agoThat's not a review.